Terms & conditions

Last updated: 17 June 2026

ART. 01Definitions

In these terms “Liuma Digital” means the contractor, a business registered in the Netherlands with the Chamber of Commerce under number 76795578. “Client” means the customer who places an assignment. “Services” means all work, such as designing and building websites, redesigning websites, and maintenance and hosting.

ART. 02Applicability

These terms apply to all quotes, agreements and services of Liuma Digital, unless agreed otherwise in writing. Deviations only apply if confirmed in writing.

ART. 03Quotes

Quotes are without obligation and valid for thirty days, unless stated otherwise. A quote contains a fixed price for the described work. Work outside the quote is discussed in advance and charged separately.

ART. 04Prices

All prices are in euros and exclusive of VAT, unless stated otherwise. Third-party costs fall outside the price and are for the client. This includes the registration and annual renewal of a domain name and subscriptions of external platforms not included in the maintenance plan. One-off costs for creating or transferring a domain name are agreed with you in advance.

If you want to meet on location, we charge a travel allowance of 0.25 euro per kilometre. We agree this with you in advance.

ART. 05Performance and cooperation

Liuma Digital performs the assignment to the best of its insight and craftsmanship. The client ensures that all required copy, photos and information are delivered on time. Any stated delivery date is a target date and not a hard deadline, unless expressly agreed.

ART. 06Maintenance and hosting

Maintenance and hosting (the maintenance plan) are provided for 50 euro per month, excluding VAT. The plan includes:

• Website updates: we keep the technology and software up to date.
• Backup and security: regular backups and security of your website.
• Content changes on request: small changes to copy and images, up to about one hour per month.
• Hosting: via an external hosting provider (Netlify).

The maintenance plan is only available to clients whose website was built or redesigned by Liuma Digital. The first month is free when first taking out the plan, so only for new customers. The plan has a minimum term of six months.

After this minimum term the plan is automatically renewed each time and can be cancelled monthly, at the end of the calendar month. A cancellation must reach us before the end of the current calendar month; if we receive it later, the plan continues for one more calendar month. If you cancel the plan and take it out again later, the minimum term of six months applies again and the free month lapses. On termination the maintenance ends and the client may transfer the website to another party. If the client has no maintenance plan, they arrange the hosting themselves.

ART. 07Third-party services and software

For a website to function, the client depends on external platforms and services, such as the hosting provider (Netlify) and the party where the domain name is registered. Liuma Digital is not responsible for outages, downtime or price changes of these external parties.

Any subscription and domain costs of these external parties fall outside Liuma Digital’s prices and are paid by the client, unless expressly agreed otherwise.

ART. 08Payment

For an assignment we ask for a deposit at the start. You pay the remaining amount on delivery of the website. Invoices are paid within fourteen days of the invoice date, unless agreed otherwise. In case of late payment, statutory interest and any collection costs may be charged.

ART. 09Intellectual property

The copyright and other intellectual property rights in the designs, the code and any bespoke elements and templates remain with Liuma Digital. After full payment the client obtains a licence to use the end product for their own business purposes.

The client is not permitted to resell, copy or distribute designs, bespoke work or underlying templates to third parties without the express written permission of Liuma Digital.

ART. 10Ownership of the website and domain

The domain name is registered in the client’s name. Copy, photos and other materials the client provides remain the client’s property. After full payment the client may continue to use the website, even if maintenance is later terminated. Liuma Digital may show the work as an example in its own portfolio, unless agreed otherwise.

ART. 11Right of withdrawal

Liuma Digital delivers bespoke work and services to entrepreneurs, i.e. business customers. The statutory right of withdrawal for consumers does not apply. On digital delivery, or once work has started, any right of withdrawal lapses.

ART. 12Liability

Liuma Digital is not liable for indirect damage, such as loss of revenue. Liability is in all cases limited to the amount charged for the relevant assignment. Liuma Digital is not responsible for content the client provides themselves.

ART. 13Force majeure

In case of force majeure, such as third-party outages or illness, the work may be suspended without this giving rise to any right to compensation. We inform the client as soon as possible.

ART. 14Cancellation

If an assignment is cancelled after work has started, the work already performed is charged.

ART. 15Applicable law and disputes

All quotes, agreements and services of Liuma Digital are governed exclusively by Dutch law. Disputes are submitted exclusively to the competent court in the district where Liuma Digital is established.

ART. 16Contact

Questions about these terms? Email info@liumadigital.nl.